Net Change 7.1 – Service Management
This is a one hour Lawson Learning course which will help you to understand concepts, processes, and functionality of the net changes within Lawson M3 Service Management.
Why Should You Attend?
By the end of this course, you should be able to demonstrate an understanding of the concepts, principles, and interaction with the new Service Planning Board function in Lawson M3.
What Does This Course Cover?
- The Lawson M3 functionality in the processes of using the Service Planning Board Gantt chart functions
- The concept of the Service Planning Board, the parameter settings for display options, selection of service assignments, and performing a simple ‘drag-and-drop’ activity to change a service assignment
- Other news from Service Management
- Hints & Tips regarding M3 7.1 Net Change materials
At the end of this course you, will take an assessment to check your understanding.
Who Should Attend?
This course is highly recommended for personnel responsible for planning and scheduling service order assignments. It is also suitable for those who want a better understanding of Lawson M3 Service Management planning opportunities.
To fully benefit from this course, we recommend that you have:
- Basic navigation skills in the Lawson M3 Business Engine Smart Client
- An understanding of the Service Management business
- Working knowledge of Lawson M3 Service Management concepts and tasks
System Prerequisites
The system pre-requisites are:
- Access to the Lawson Arena Education environment
- Active Workplace user interface
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