Service Order Processing
M3 Service Order Processing enables you to manage and follow up on service on equipment that is supplied and/or covered by an agreement.
Key Functionality
M3 Service Order Processing:
- Offers comprehensive functionality for handling service calls, from the point a call is received through invoicing and statistics.
- Offers integration with service and warranty agreements - meaning that you always know what level of service to provide and what the agreements include or exclude.
- Enables planning of engineering time, including both breakdowns and preventive service visits.
- Enables you to maintain optimal inventory levels and utilization of engineers.
Key Benefit
M3 Service Order Processing improves invoicing accuracy and supplies valuable management information.
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