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Applications
M3 — Make, Move, Maintain
Customer Sales and Service
Service Management
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Service Management
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Service Management
Service Management
The Lawson M3 Service Management application is specifically designed to support the needs of original equipment manufacturers, equipment distributors and third-party service providers with their after-sales service business.
The solution provides a fully integrated enterprise-wide business application including support for Depot Service, Field Service, Installation Management and Material Service Management, enabling efficient execution of all core business processes together with the ability to effectively collaborate with all partners in the supply chain.
M3 Service Management also delivers the management information needed to continuously measure, plan and improve operations making it the solution of choice for modern service management organizations.
Lawson
M3 Service Management consists of the following components:
Service Agreements
M3 Service Agreements offers flexible agreement and warranty handling.
Service Order Processing
M3 Service Order Processing enables you to manage and follow up on service and improve invoicing accuracy.
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